Shipping policy

Shipping Policy

Last Updated: July 2026

At VERIQUE, we work hard to ensure every order is carefully prepared and delivered as quickly as possible.

Processing Time

Orders are typically processed within 1–2 business days after payment has been received.

Orders placed on weekends or holidays will begin processing on the next business day.

During product launches, promotions, or holidays, processing times may be slightly longer.

Shipping Rates

Shipping costs are calculated at checkout based on your location and selected shipping method.

From time to time, we may offer free shipping promotions. Any qualifying requirements will be displayed during checkout.

Delivery Times

Estimated delivery times begin after your order has been processed.

Typical U.S. delivery estimates:

  • Standard Shipping: 3–7 business days
  • Expedited Shipping: 2–3 business days (when available)

Delivery estimates are not guaranteed and may vary due to weather, carrier delays, or other circumstances outside of our control.

Order Tracking

Once your order ships, you'll receive a confirmation email containing your tracking information.

Please allow up to 24 hours for tracking information to become available after receiving your shipping confirmation.

Incorrect Shipping Address

Please verify your shipping address before completing your order.

VERIQUE is not responsible for packages shipped to an incorrect address provided during checkout.

If you notice an error after placing your order, contact us immediately at support@veriqueskin.com. While we'll do our best to help, we cannot guarantee changes once an order has entered processing.

Lost or Stolen Packages

Once an order has been marked as delivered by the shipping carrier, VERIQUE is not responsible for lost or stolen packages.

If you believe your package has been lost, we recommend:

  • Checking around your delivery location
  • Asking household members or neighbors
  • Contacting the shipping carrier directly

If you still cannot locate your package, please contact us and we'll gladly assist where possible.

Damaged Orders

If your order arrives damaged, please contact us within 7 days of delivery.

Include:

  • Your order number
  • Photos of the damaged product
  • Photos of the shipping packaging (if applicable)

We'll review your claim and work with you toward a resolution as quickly as possible.

International Shipping

At this time, VERIQUE ships within the United States only.

We hope to expand internationally in the future.

Questions

If you have any questions regarding shipping, please contact us:

VERIQUE
Email: support@veriqueskin.com