Return & Refund Policy

At VERIQUE, we stand behind the quality of every product we create. If you're not completely satisfied with your purchase, we're here to help.

Returns

We accept returns of unused and unopened products within 30 days of the delivery date.

To be eligible for a return:

• The product must be unopened and in its original packaging.
• The item must be in the same condition you received it.
• Proof of purchase or your order number is required.

For hygiene and safety reasons, we cannot accept returns on opened or used skincare products.

Refunds

Once your return is received and inspected, we'll notify you of the status of your refund.

If approved, your refund will be issued to your original payment method within 5–10 business days, depending on your financial institution.

Original shipping charges are non-refundable.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery.

Include:

• Your order number
• A description of the issue
• Photos of the product and packaging

We'll make it right as quickly as possible.

Exchanges

We currently do not offer direct exchanges. If you'd like a different product, please return your eligible item for a refund and place a new order.

Shipping Returns

Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.

Contact Us

If you have any questions regarding your order or our return policy, please contact us at:

Email: support@veriqueskin.com